Frequent Ask Questions
Pre-Order Questions
Q. Can I bring in my own shirt?
A. Yes, you can.
We ask that you please make sure that the shirt is clean and dry. We actually prefer that you give us new shirts fresh from the store. We can paint on cotton, polyester, and rayon, but materials like satin and silk cannot be sprayed as they are a looser weave and the paint doesn't stick as well as cotton fibres. Also, heat setting is harder because the fabric could melt.
Q. Can I bring in my own design?
A. Yes, you can.
If you have a drawing or picture, please make sure it is clear and understandable. We can then make it just as it is, or make improvements.
Q. Can I change a stock design?
A. Yes, you can.
We can change any colour, name, shape, font, text and language that you ask for.
Q. Can I get two designs on one shirt?
A. Yes, you can.
Just pick out or bring in the two designs you want, tell us what sides of the shirt you want the designs and then we can do it.
Q. Can you paint a sample for me first so that I can see if I like it or not?
A. Ummm... no.
Not unless you wish to pay for the design twice. We can, however, draw a sketch of the basic layout and based on the level of skill as shown in the artwork in our portfolio, this should give you a good idea of what we can do for you.
Q. I need a lot of shirts. What is your bulk order policy?
A. Yes we can
We can definitely do bulk orders. We also give a discount on bulk order; discount will depend on how many you order. We ask that bulk orders be brought to us at least 2 weeks before you need them in case we need to order special shirts.
Q. Do I have to pay up front?
A. Yes, you do.
Payment under $100 need to be payed up front. Payment over $100 require a 50% deposit
Q. Discounts... can I get 'em?
A. Hmmm...
We try to keep our prices fair and competitive as well as profitable for us. Unfortunately we cannot offer the types of discounts that screen printers offer by sheer reason that individually airbrushing a lot of shirts takes the same amount of time as airbrushing just one.... so trying to compete with screeners is not economically feasible. However, we can offer discounts on Bulk odder over 4 items. Discount will depend on how many items are order
Q. How can I pay without a credit card?
A. Customers from Australia can pay using a money order. Just step up to the AusPost counter and purchase one. You must then send it to us, and we must allow time for the money order to clear in our bank account. We also can do wire transfers. Email us for details
Post-Order Questions
Q. Are the paints safe?
A. Yes, they are.
Our airbrush paints are water-based and non-toxic.
Q. How long does it take to dry?
|
|||||||
Q. Can I wear it when I get it?
|
|||||||
|
Q. Does the paint wash out?
|
Q. How long will it take to get my order?
|
||||
|
Q. Do you deliver in the Melbourne Area?,A. if you need a courier to deliver your order at a specific time, you can arrange it. Otherwise, Australia Post should be able to get your order to you by the next day. |
||||
|
Q. Do you ship to locations overseas?
|
Q. Do you airbrush on leather?
|
Q. Do you airbrush on cars, motorcycle tanks, or helmets?
|
Q. Do you paint murals outside of your shop?
|
Q. Do you do temporary tattoos?
|